67jl Privacy Policy — Your Data, Explained

1. What Personal Data We Collect

When you use 67jl, we collect personal information that is necessary to operate the platform, process your transactions, verify your identity, and provide a safe gaming environment. The types of data we collect depend on how you interact with the platform.

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, or religious beliefs. Where ID documents are submitted for KYC purposes, they are processed solely for identity verification and are not retained beyond the period required for compliance.

2. How We Use Your Personal Data

67jl uses the data we collect strictly for the following purposes:

• Account management: Creating, maintaining, and securing your 67jl account, including OTP-based login verification when you access from a new device.
• Transaction processing: Handling PHP deposits and withdrawals via GCash, Maya, and Philippine bank transfer, and keeping accurate records of your transaction history.
• Identity verification: Conducting KYC checks as required before processing your first withdrawal, and fulfilling our obligations under applicable anti-money laundering rules.
• Platform operation: Providing access to live casino, sports betting, slots, eBingo, and other game categories, and resolving any disputes related to game outcomes or account activity.
• Security and fraud prevention: Monitoring for suspicious activity, detecting and investigating potential breaches of our Terms and Conditions, and protecting users from account compromise.
• Customer support: Responding to your enquiries, processing complaints, and communicating important platform updates to your registered email address.
• Responsible gaming: Monitoring play patterns where necessary to support responsible gaming obligations, including acting on self-exclusion or deposit limit requests.
• Platform improvement: Analysing aggregated, anonymised usage data to improve platform performance, game offering, and user experience.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where such processes are expressly required by applicable law.

3. Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the purpose of processing:

• Contractual necessity: Processing required to fulfil our obligations under your account agreement — including registration, deposits, withdrawals, and game access.
• Legal obligation: Processing required to comply with applicable laws, including KYC identity verification and anti-money laundering requirements.
• Legitimate interests: Processing for fraud detection, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Where we rely on your consent — such as for optional marketing communications — you may withdraw that consent at any time by contacting support or adjusting your account preferences.

4. How We Share Your Data

67jl does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: Your payment details are shared with GCash, Maya, or your Philippine bank solely to process the specific transaction you have initiated. Payment providers operate under their own privacy policies and security standards.
• Identity verification providers: KYC documents may be processed by a third-party identity verification service operating under strict data processing agreements with 67jl.
• Technology providers: We work with trusted infrastructure and platform technology providers. These partners have access only to the data necessary to perform their contracted services and are prohibited from using it for any other purpose.
• Legal and regulatory requirements: We may disclose personal data to competent authorities where required to do so by law, court order, or in response to a lawful regulatory request.
• Business transfers: In the event of a merger, acquisition, or transfer of business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

5. Data Retention

We retain your personal data for as long as your 67jl account is active and for a reasonable period thereafter, as required to meet our legal, regulatory, and operational obligations. Specifically:

• Account and transaction records are retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements.
• KYC identity documents are retained for the period required by applicable regulations and are securely deleted once that period expires.
• Technical and usage data is retained in identifiable form for up to 24 months, after which it may be retained in anonymised, aggregated form for analytical purposes.
• Support correspondence is retained for up to three years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal matter.

When data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

6. Your Data Rights

As a 67jl user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected].

We will respond to all valid data rights requests within 30 days. In complex or high-volume circumstances, this period may be extended by a further 60 days, and we will notify you if an extension is required. Please note that some rights are subject to legal and operational limitations — for example, we cannot delete transaction records that we are required to retain by law.

7. Cookies and Tracking Technologies

67jl uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. The types of cookies we use include:

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cannot be disabled without affecting your ability to use the platform.
• Analytics cookies: Used to collect aggregated information about how visitors navigate the platform, which pages are visited most, and where users encounter issues. This data is used to improve the platform and is not linked to individual identities.
• Preference cookies: Used to remember your settings and personalise your experience, such as language preferences and display options.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing core 67jl features, though some personalisation features may be affected.

8. Minors and Age Policy

67jl strictly prohibits the use of its platform by anyone under 21 years of age. We do not knowingly collect personal data from minors. Age verification is a mandatory part of the KYC process, and accounts where the account holder is found to be under 21 will be immediately closed.

If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to 67jl, please contact us at [email protected] immediately. We will investigate and take appropriate action, including closing the account and returning any deposited funds to the originating payment method after verification.

9. Security Measures

We take the security of your personal data seriously and implement technical and organisational measures proportionate to the sensitivity of the data we process. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• OTP verification for login attempts from new or unrecognised devices.
• Role-based access controls that limit internal access to personal data on a need-to-know basis.
• Regular security assessments and monitoring of platform infrastructure.
• Secure, access-controlled data storage environments.

While we apply strong security practices, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable legal requirements. You can help protect your account by using a strong, unique password and never sharing your login credentials with anyone.

10. Changes to This Privacy Policy

67jl may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered users by email and update the effective date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of the 67jl platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you may request account closure by contacting our support team.

11. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data is being handled, please get in touch with the 67jl support team:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related enquiries within five business days.

For general account queries, billing questions, or game-related support, you can also visit our FAQ page where common questions are addressed in detail.